Terms and Conditions

Welcome to Le Chic Pâtissier website and thank you for your visit. By accessing the website of the Le Chic Pâtissier / Overseas Food Trading LTD, you are acknowledging that you have read, understood, and agreed, without limitation or qualification, to be bound by the below Terms of Service.

General Terms

These Terms of Services apply to all products sold by Le Chic Pâtissier.

When you contact Le Chic Pâtissier to make an order and once you confirm your order to proceed to the transaction, you enter into a contract with Le Chic Pâtissier ruled by these Terms of Services.

We have the right to terminate the contract if the payment of your order is not received from you in cleared funds. We also have the right to refuse to process an order if suspected fraud, illegal activity or unauthorized address. You will be credited in full if it occurs. These measures are taken to protect Le Chic Pâtissier. If a dispute occurs, only the Terms of Services at the time you place your order are enforced.

We may update the version of these Terms of Services on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible.

We therefore recommend that you download, print and retain a copy of these Terms of Services for your records.

Products

The products presented on Le Chic Pâtissier's website are for sale; these products are food items imported from Europe.

The description and price of the products you order are as shown on the website at the time you place your order.

Some variations in shape, weight, size and product color may occur. In any event, pictures and texts describing the products sold on our website are not a contractual obligation for us and we cannot be liable to you.

We shall not be liable to you for any loss or damage caused, directly or indirectly, by a wrong use or a wrong preservation on products. See our Shipping & Orders policy, and always read our precaution and instructions provided in each product's packaging.

Le Chic Pâtissier products are only purchased for personal consumption and may not be resold.

Order Process

The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer.

No contract will come into force between you and us until we accept your order in accordance with the procedure detailed below.

In order to enter into a contract to purchase products from Le Chic Pâtissier, you will need to take the following steps: (i) visit Le Chic Pâtissier website, make and order on your own and then, proceed to checkout and pay for your order through Stripe, a private company that allows payment on the Internet, and linked to Shopify. Then, your order will become a binding contract. Finally, once the payment is received, we will send your order via FedEx.

We are engaged to deliver to you the products ordered. However, in the event that after we accept your order, we discover that the products ordered are unavailable or that there was a pricing error on our website in respect of the products ordered we will diligently inform you.

You have the right to get the refund of your order by cancelling your order. Or, you have the right to get an exchange. See our Shipping & Orders policy.

We reserve the right to refuse your request of cancellation or exchange if you exercise your right of cancellation after the products have been delivered to you after seven (7) days of receipt. You will also be responsible for returning the products to us at your own cost. The products must be returned to the Le Chic Pâtissier shipping location. You must take reasonable care to ensure the products are not damaged in the meantime or in transit. If you do not return the products as required, no refund or exchange will be made.

Delivery Policy

The orders placed on lechicpatissier.com are shipped within 1 to 3 working days from the order’s confirmation. Otherwise, you will be noticed of any delays.

The delivery periods are provided only as a rough guide and can decrease or increase according to the available product in stock and the US state/country of delivery.

If at time of delivery you fail to take it, you will have to inform FedEx to plan a new time of delivery or pick up the parcel in a FedEx store.

Upon receipt of your order you will be asked to sign for the products received in good condition. If the package does not appear to be in good condition then please contact info@lechicpatissier.com. If at the time of delivery, you notice an error between the package delivered and the receipt of your order, you have the right to get the refund of your order or obtain a substitution product. All claims have to be made by email to info@lechicpatissier.com.

Payment

The following type of credit and debit cards are accepted for the payment of products and delivery charges: Visa, MasterCard, American Express, and Discover. Payment are due before the delivery date. There will be no delivery until funds are entirely received.

Ownership

Ownership of the products shall not pass to you until we have received all payments due. We shall be entitled to recover payment for the products even though ownership of any of the products has not passed from us.

Data Protection

Le Chic Pâtissier takes all reasonable precautions to keep the details of your order and payment safe. All your personal information are protected and used by Le Chic Pâtissier for delivery and invoices only. Your information will never be communicated to a third party. And you have the right to consult and correct any information about you. You must give us a written notice by hand, post or email.

Intellectual Property

All content and data available on the Le Chic Pâtissier website, such as texts, logos, audio, graphics, private information and photography are under exclusive ownership of Le Chic Pâtissier / Overseas Food Trading LTD, and international trademark laws protect them.

Without an authorization given by Le Chic Pâtissier or according to intellectual property Law with legal derogation measures, the use of graphics, logos, texts, private information and photography represent an infringement.

Oblogations & Responsibilities

Users of Le Chic Pâtissier website must never violate these terms and should comply with law and regulation regarding intellectual property, copyrights, patents, trademarks, advertising and trade secrets. If not, you are liable for all damages, losses and any default caused to Le Chic Pâtissier. Then, you shall always act in accordance with the law, custom and in good faith. It is strictly forbidden to damage or try to disrupt the website and all its components. Private information are displayed on the website and shall never be used to spam, to insult, to harass, or to denigrate.

Governing Law & Jurisdiction

These Terms of Services and the supply of the products will be subject to New Jersey law. If a dispute arises from the contract, you have first to come to an amicable agreement with Le Chic Pâtissier / Overseas Food Trading LTD. If the amicable agreement failed, the New Jersey law rules.